OPSREADYPRO
Building Operations Talent. Strengthening Capacity.
OpsReadyPro creates pathways to economic mobility for emerging operations professionals while strengthening the capacity of mission-driven organizations to advance their impact. Built by Alice Foy, BMO Fellow at the Watson Institute.

2027 Cohorts Opening Soon
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We're preparing three cohorts for 2027 with a new structure built around three pathways: employer-sponsored training, funded workforce development seats, and limited self-funded enrollment. Join the waitlist to be the first to know when applications open.
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Real Systems, Built While You Learn.
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OpsReadyPro Credential Issued Via Accredible

Here's What We Cover:
Module 1: Serving with Authority
Serving with Authority is about recognizing the weight and impact of operational work. This session explores what it means to serve from a place of confidence and posture in a role that others depend on, grounding the conversation in what operations truly mean and how your personal story, values, and strengths shape your leadership.
Module 2: Operational Structure & Ops Mapping
Explore how a company’s mission, services, and people connect through structure. Learn to analyze how front and back office functions work together and visualize how work flows across teams. Produce an operational map highlighting alignment, gaps, and opportunities.
Module 3: Role Clarity & Planning
Apply organizational mapping at the individual level. Assess your own role, identify clarity and gaps, and connect your daily work to the bigger structure. Use the From Role to Rhythm framework to turn responsibilities into workflows.
Module 4: Process Development & Improvement
Learn the essentials of process development: how to define, document, and implement effective workflows. Understand the distinctions between policies, processes, and procedures, and use the 3-Zone Method for mapping processes. Learn how AI tools can accelerate documentation while maintaining clarity and usability.
Module 5: Systems Building & Tool Setup
Focus on building systems and setting up tools to improve processes. Groups work on mapping out how technology can be used to enhance their assigned processes, including how to leverage AI for workflow automation and when to use manual processes instead.
Final Presentations
The Project Presentations and Finale are a chance to bring everything together and share the systems each group has built. During this session, groups will walk through their work, explain their thinking, and show how their ideas turned into real, usable systems.
Included In OpsReadyPro
Hi, I'm Alice!
Hi, I'm Alice!I've spent over a decade helping mission-driven organizations build systems that actually work. Through The Digital Jane, I've supported 80+ nonprofits and organizations with operations strategy, systems implementation, and team development.
I'm a BMO Fellow at the Watson Institute, and I built OpsReadyPro because I kept seeing the same gap: people were learning operations outside of the very work they were drowning in. So I built a program where the work itself becomes the curriculum. My style is collaborative and grounded, but we get things done. Everything you learn here fits the work you're already doing, or the work you're preparing to do.
I'm a BMO Fellow at the Watson Institute, and I built OpsReadyPro because I kept seeing the same gap: people were learning operations outside of the very work they were drowning in. So I built a program where the work itself becomes the curriculum. My style is collaborative and grounded, but we get things done. Everything you learn here fits the work you're already doing, or the work you're preparing to do.
Write your awesome label here.
Start your learning journey next spring.
Get Your OpsReady
Skill Building Guide!
By downloading this free guide you will learn:
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The importance of defining clear roles and scope - Why predictable, scalable scopes of work prevent chaos and create accountability
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Process Documentation - Create clear, usable procedures that anyone on your team can follow
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The importance of strategic tool selection - Why choosing technology before understanding your process sets you up for failure
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